Live Chat
Engage visitors in real-time
ZettyChat
Real-time support.Real business impact.
ZettyChat brings live chat, team inbox, and automation together so you can support more customers and close more sales.
Respond faster
with real-time chat
Resolve more
with shared inbox
Drive more sales
with smarter conversations
Everything you need to deliver exceptional customer support
Team Inbox
Collaborate and resolve faster
Automation
Save time with smart workflows
Customer Context
See everything in one place
Reports
Track performance and improve
Built for support teams
A better way to chat, collaborate and close.
ZettyChat helps your team respond faster, stay organized, and turn more conversations into happy customers.
- Real-time visitor chat
- Shared team inbox
- Internal notes and mentions
- Automated replies and workflows
- Customer profiles and order history
- Mobile and desktop apps
Customer profile
SJ
Sarah Johnson
sarah@email.com
- Phone
- +44 7700 900123
- Location
- London, UK
- Total orders
- 8
- Total spent
- GBP 280.50
Chat with us
We typically reply in a few minutes
Hi! I need help with my order. It is late.
Sure, I would be happy to help. Can you share your order number?
Type your message...
Order #1034
Out for deliveryDPD delivery
- Carrier
- DPD
- Tracking
- 1550 1234 5678 90
- Estimated delivery
- Today, 2:00 PM - 4:00 PM
Automate the repetitive.Focus on what matters.
Set up automated greetings, instant answers, and smart routing to get customers the right help, right away.
- Automated greetings and away messages
- FAQ and saved replies
- Smart assignment and routing
- Order status automation
- Custom workflows
Visitor starts chat
on your website
Send greeting
Welcome! How can we help?
Identify intent
Order, shipping, returns
Order status
Show order details
Shipping inquiry
Track and update
Returns
Guide and process
Loved by support teamsand their customers
"ZettyChat has completely transformed how we support our customers. Response times are down and satisfaction is up."
UT
James Patel
CTO, Urban Threads
"The shared inbox and automations save us hours every day. Our team can focus on helping customers, not admin."
EJ
Emily Johnson
Customer Support Lead
"We love how everything is connected: chat, orders, and customer info all in one place."
MC
Michael Chen
Operations Manager
Works seamlessly with Zetty
ZettyChat is fully integrated with the rest of your operations.
Orders
See order history in chat
Customers
Unified customer profiles
Warehouse
Stock and delivery updates
Analytics
Track conversations and performance
Automations
Trigger actions across Zetty
Start supporting better today
14-day free trial. No credit card required.